These Terms and Conditions govern your use of the SSExchange platform. Please read them carefully before registering or placing any bets. By creating an account you confirm you have read and agreed to these terms in full.
The most important things to understand before you start using SSExchange.
SSExchange accounts are strictly for adults aged 18 and above. If you are under 18, you are not permitted to register, deposit or place any bets on the platform under any circumstances. Age verification may be requested at any time.
Each person may hold only one SSExchange account. Duplicate accounts are not permitted and may result in all accounts being suspended and balances withheld pending review. Your account is personal and non-transferable.
All transactions at SSExchange are in PKR. You may only deposit funds that legitimately belong to you. Using payment methods belonging to third parties is prohibited and may result in account restriction.
Any use of automated betting tools, bots, arbitrage strategies designed to exploit platform errors, collusion or any other form of unfair play is strictly prohibited. SSExchange reserves the right to void bets and close accounts in such cases.
Withdrawals are processed to verified accounts only. You must complete identity verification before your first withdrawal can be processed. Withdrawals are sent to the same payment method used for your deposit wherever possible.
SSExchange may update these Terms and Conditions from time to time. Continued use of the platform after an update constitutes acceptance of the revised terms. It is your responsibility to review these terms periodically.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("the Player", "you", "your") and SSExchange ("the Platform", "we", "us", "our") in relation to your use of the SSExchange website, mobile application and all associated services including sports betting, live casino, bingo, fish games and the VIP loyalty programme.
By creating an SSExchange account, making a deposit or placing a bet you confirm that you have read, understood and agree to be bound by these Terms in their entirety. If you do not agree with any part of these Terms you must not register or use the SSExchange platform.
These Terms are written in plain English so that Pakistan players can read and understand them without needing a legal background. If any section is unclear, please contact the SSExchange support team before proceeding.
To open and use an SSExchange account you must meet all of the following eligibility requirements at all times:
Each individual may hold only one SSExchange account. Registering multiple accounts — whether under the same name, different names, shared devices or shared payment methods — is strictly prohibited and will result in all associated accounts being suspended.
When registering you must provide accurate, complete and up-to-date information including your full legal name, date of birth, contact details and payment information. Providing false information at registration is a material breach of these Terms and may result in immediate account closure and forfeiture of any balance.
You are solely responsible for keeping your SSExchange login credentials — username, password and any two-factor authentication details — confidential and secure. Do not share your account details with any other person. SSExchange will never ask for your password via email, chat or phone. If you believe your account has been accessed without authorisation, contact support immediately.
SSExchange may at any time request documents to verify your identity, age, address or ownership of payment methods. Commonly requested documents include a valid national identity card (CNIC), passport or utility bill. Accounts that do not complete verification within the requested timeframe may have deposits, withdrawals or betting restricted until verification is complete.
SSExchange accepts deposits in PKR via JazzCash, Easypaisa, Raast, standard Bank Transfer, debit cards and credit cards. All account balances are held and displayed in PKR. There are no currency conversion fees and no percentage deductions applied to deposits.
Minimum deposit amounts are displayed at the time of transaction and are set with Pakistan market conditions in mind. Minimum thresholds may vary by payment method. Check the payments section of your account dashboard for current minimums before initiating a transaction.
You may only deposit funds that legitimately and legally belong to you. Use of payment methods owned by third parties — including family members, friends or anonymous sources — is strictly prohibited. SSExchange reserves the right to request source of funds documentation for any deposit.
If a deposit does not reflect in your SSExchange balance within the expected timeframe, contact support with your transaction reference number. Do not initiate a second deposit until the first has been resolved, as duplicate transactions may occur.
Withdrawal requests are processed to verified accounts only. Before your first withdrawal can be processed you must complete identity verification as described in Section 3. Withdrawals are sent in PKR to the payment method associated with your account.
Processing times vary by payment method. JazzCash and Easypaisa withdrawals are typically processed quickly once approved. Bank transfers and Raast withdrawals may take slightly longer depending on your bank's processing schedule. SSExchange does not control third-party processing times once a withdrawal has been dispatched from our system.
Wherever possible, withdrawals will be returned to the same payment method used for the corresponding deposit. This is a standard anti-fraud measure. If your original deposit method is unavailable, alternative arrangements can be made through the support team with appropriate verification.
Minimum and maximum withdrawal amounts apply and are displayed within your account dashboard. VIP tier members benefit from higher weekly withdrawal limits. Requests exceeding standard limits may require additional verification and processing time.
SSExchange may from time to time offer deposit bonuses, free bets, cashback promotions and other incentives to registered players. All bonuses and promotions are subject to specific terms that will be communicated at the time the offer is made. The general rules in this section apply to all promotions unless otherwise stated.
Bonuses are subject to wagering requirements before any associated winnings can be withdrawn. The specific wagering multiple and eligible game categories will be stated in the individual promotion terms. Bonus funds and real-money funds are used separately — real-money balance is used first unless specified otherwise.
Unless explicitly stated otherwise, each promotion is available once per verified account, per household, per device and per payment method. Attempting to claim the same promotion multiple times through duplicate accounts or shared payment methods will result in the bonus being voided and may trigger an account review.
Bonuses that are not wagered within the stated validity period will expire automatically and be removed from your account balance. Expired bonuses cannot be reinstated. Check your account promotions page regularly to stay aware of active bonus expiry dates.
The SSExchange sports betting section covers Cricket — including Pakistan Super League (PSL), T20 internationals, bilateral ODI and Test series and ICC tournaments — alongside Football, Esports and other international sports markets. All bets are placed and settled in PKR.
SSExchange reserves the right to refuse or limit any bet at its sole discretion. Bets are not accepted until confirmed by the platform and a bet reference number has been issued. A bet slip that has not been fully confirmed should not be assumed to be active.
Odds are subject to change until a bet is confirmed. In-play odds change rapidly and the odds displayed at the time you initiate a bet may differ from the odds at the time of confirmation. SSExchange will notify you of any significant change before final confirmation where technically possible.
If a sporting event is cancelled, postponed or abandoned before the minimum required time of play has elapsed, bets on that event will typically be voided and stakes returned. Specific rules for individual sports and markets are published in the betting rules section of your account dashboard.
For PSL, T20 internationals and other cricket markets: if a match is reduced in overs due to weather or other factors, settlement will follow Duckworth-Lewis-Stern (DLS) method outcomes where applicable. Bets on individual player performance markets are settled based on the player's actual recorded statistics in the official scorecard.
The SSExchange Live Casino operates real dealer tables around the clock including Baccarat, Roulette, Blackjack, Teen Patti and game show formats. All live casino activity is subject to both these general Terms and the specific rules displayed at each table before play commences.
In the event of a disconnection during a live casino round, SSExchange will attempt to settle the hand or round based on the state of play at the time of disconnection. Where a round cannot be completed, bets may be voided and stakes returned. SSExchange is not liable for disconnections caused by your internet connection, device or mobile network.
Live casino games are operated by certified third-party game providers whose outcomes are independently verified. SSExchange does not manipulate live casino game outcomes. Dealer decisions are final once a round has closed. Disputes about individual hands must be submitted to support within 24 hours with the relevant game round ID.
Each live casino table has its own minimum and maximum stake limits displayed before you take a seat. VIP account holders may have access to dedicated tables with higher stake limits. These limits are set by the game provider and SSExchange and are subject to change.
The SSExchange VIP loyalty programme rewards consistent players across all game categories — Sports Betting, Live Casino, Bingo, Fish Games and any other categories available on the platform. VIP points are earned on real-money wagers in PKR and accumulate toward tier progression.
Five tiers operate within the VIP programme: Bronze, Silver, Gold, Platinum and Diamond. Each tier provides progressively better weekly cashback rates on total PKR wager volume, faster withdrawal processing, higher withdrawal limits and access to dedicated live casino tables at Gold tier and above. Diamond tier members receive 18% weekly cashback.
VIP tier status is reviewed on a monthly basis. To maintain your current tier you must meet the minimum monthly wagering requirement for that tier. If your wagering activity falls below the threshold for two consecutive months, your tier may be adjusted downward accordingly. You will be notified before any tier adjustment takes effect.
Accumulated VIP points that are not converted or applied within 12 months of being earned will expire. Expired points cannot be restored. Tier status earned through VIP points is subject to the maintenance requirements above regardless of point balance.
The following activities are strictly prohibited on the SSExchange platform. Engaging in any of these activities will result in account suspension, forfeiture of balance and may be reported to the relevant authorities where applicable:
SSExchange reserves the right to suspend, restrict or permanently close any account at any time and for any reason including but not limited to: breach of these Terms, suspected fraud, failure to complete identity verification, extended account inactivity or conduct that SSExchange considers harmful to the platform or other players.
If you wish to close your SSExchange account voluntarily, contact the support team. Any verified balance remaining in your account at the time of closure will be returned to your registered payment method following standard withdrawal processing procedures, provided no active investigations or pending verifications are in progress.
An account is considered inactive if no login, deposit or betting activity has been recorded for a continuous period of 12 months. SSExchange may contact you before applying an inactivity status to your account. Inactive accounts with a positive balance will have a small monthly administration fee applied after the inactivity period is confirmed, up to the remaining balance. You can reactivate an inactive account by logging in and contacting support.
If you believe your account was suspended or closed in error, contact the SSExchange support team within 30 days of the suspension notice. Disputes raised after 30 days may not be reviewed. SSExchange will conduct a review and communicate its finding within a reasonable timeframe.
SSExchange treats responsible gaming as a genuine platform obligation, not a footnote. The platform provides tools to help players manage their activity and these tools are accessible directly from your account settings without requiring a support request.
SSExchange is for adults aged 18 and above only. Keep your account credentials private and ensure that minors in your household cannot access the platform. If you suspect a minor has accessed a gaming account, contact support immediately.
SSExchange collects and processes personal data to operate your account, process payments, verify identity, detect fraud and comply with applicable obligations. The full details of how your data is collected, stored, used and protected are set out in the SSExchange Privacy Policy.
By registering an account you consent to SSExchange processing your personal data as described in the Privacy Policy. You have the right to request access to your personal data, request corrections to inaccurate data, and in certain circumstances request that your data be deleted. All such requests should be directed to the support team.
SSExchange does not sell your personal data to third parties for marketing purposes. Data is shared only with service providers who assist in operating the platform — such as payment processors, identity verification providers and game technology partners — and only to the extent necessary to provide those services.
SSExchange provides the platform on an "as available" basis. While we make reasonable efforts to ensure continuous availability and accurate operation, we do not guarantee that the platform will be free from errors, interruptions or technical issues at all times.
SSExchange is not liable for losses arising from: technical failures beyond our reasonable control, third-party payment processing delays, interruptions to internet or mobile network service, or any decisions you make based on information displayed on the platform that is subsequently found to contain an error.
In the event that a technical error results in an incorrect odds display, incorrect payout or incorrect balance credit, SSExchange reserves the right to correct the error regardless of whether funds have already been credited to your account. Bets placed on the basis of a manifestly erroneous odds display may be voided.
Nothing in these Terms limits SSExchange's liability for fraud, gross negligence or any liability that cannot be excluded under applicable law.
SSExchange may update, modify or replace these Terms and Conditions at any time. When material changes are made, registered players will be notified via the email address associated with their account and/or via a notice displayed on the platform when they next log in.
Continued use of the SSExchange platform following the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you should stop using the platform and contact support to arrange account closure and withdrawal of any remaining balance.
The effective date at the top of this page indicates when the current version of the Terms came into force. Previous versions of the Terms are available on request from the support team.
If you have any questions about these Terms and Conditions, or if you wish to raise a dispute, request account information or access responsible gaming tools, the SSExchange support team is available around the clock.
The fastest way to reach support is through the live chat function accessible from your account dashboard once logged in. For non-urgent matters, written queries can be sent to the SSExchange support email address.
SSExchange aims to acknowledge all support queries promptly and resolve account-related issues within a reasonable timeframe. Dispute resolution requests relating to bet settlement or account action must include the relevant bet reference number or account transaction ID to allow the support team to investigate efficiently.
By registering you confirm that you are 18 or older and have read and agreed to these Terms and Conditions. Deposit in PKR via JazzCash or Easypaisa and access Cricket betting, Live Casino, Fish Games, Bingo and the VIP programme instantly.
18+ only · Play responsibly · All transactions in PKR